Pursuant to Art. 13 of Regulation (EU) 2016/679 (GDPR)


1. Data Controller

The data controller is: Frillici Francesca, Viale Spalato 30, Ravenna.
Contact email: privacy@ilpianonobile.it


2. Types of Data Processed

Browsing data: the website uses only the technical data necessary for its functioning (e.g. IP address, technical logs). No data is collected for profiling purposes.

Data voluntarily provided by the user: sending emails to the contact address on a voluntary, explicit, and optional basis entails the acquisition of the sender’s address and any personal data included in the message (e.g. requested stay dates, number of guests).


3. Purpose and Legal Basis of Processing

The personal data provided by the user is processed exclusively to respond to requests for availability and information, and to manage any subsequent bookings.

The legal basis of the processing is Art. 6, para. 1, letter b) of the GDPR (execution of pre-contractual measures adopted at the request of the data subject).


4. Processing Methods

Data is processed lawfully, fairly, and transparently, using both paper and electronic tools, and by adopting appropriate security measures to protect it from unauthorized access or misuse.


5. Communication and Disclosure

Data will not be disseminated or transferred to third parties, except where required by law or for service-related needs (e.g. tax consultant for administrative management).


6. Data Retention

Data will be stored for the time necessary to respond to the request and, in the case of a booking, for the period required by tax and accounting regulations.


7. Data Subject Rights

Users have the right to:

  • access their personal data;
  • request its rectification or erasure;
  • restrict or object to its processing;
  • lodge a complaint with the Italian Data Protection Authority (www.garanteprivacy.it).

Requests may be addressed to the Data Controller via the contact details above.